7 Tips to Compete Against Amazon this Holiday Season

| Jim Tierney

Competing against Amazon is a tall order any time of year, but especially during the crush of the all-important holiday season. Here are seven tips for merchants to better compete against Amazon this holiday season.

Consumer Spending Surged in September

| MCM staff

Propelled by solid sales in clothing and electronics stores, growth in retail sales in September offered a promising outlook for the critical holiday months ahead.

NRF: Holiday Sales Will Rise 4.1%

| Jim Tierney

Despite political and fiscal uncertainties, the National Retail Federation predicts holiday sales this year will rise 4.1%, to $586.1 billion.

4 Ways to Prep for Your Peak Season

| Jonathan Kusnitz

Peak season is about execution. Never is it more critical for your operations to deliver products quickly, accurately, and cost-effectively than when business is booming. Whether your peak season is related to Santa, summer, or back-to-school, here are …

Merchants Get Their Contact Centers Ready for the Holidays

| MCM staff

Multichannel Merchant and The Call Center School have teamed up to provide digital, catalog and other merchants with convenient and affordable internet-based training for new and existing call center staff to maximize the revenue potential of the holiday season.

GapKids Give Back

| MCM staff

Gap asks GapKids and babyGap fall 2012 campaign includes winners of Gap’s 6th annual Casting Call, wearing the Jewel Box Skinnies for girls and the Action Stretch Denim for boys, while painting a mural at the Daniel Webster Middle School in Los Angeles.

Meet the 2012 MCM Awards Judges

| Erin Lynch

Geoff Batrouney Geoff is the executive vice president, of Estee Marketing Group, a company that specializes in List Management, List Brokerage, campaign/donor analyses, Insert Media Management and Brokerage covering all aspects of …