Survey Finds Poor Online Service Impacts Store Sales

| Brian Kelly

How does your web or mobile performance affect your customer’s behavior online and offline? A recent survey commissioned by Catchpoint shares the impact that the online customer experience can have on in-store sales. Discover what’s driving your customer’s behavior and how leaner sites are better.

MCM Releases Top 3PLs 2017 Listing

| Brian Kelly

As ecommerce grows, so does the number of third-party logistics providers (3PLs). Check out MCM’s list of the top 3PLs for 2017 that can help you reduce costs and improve customer service.

Savvy Watch Boosts Holiday Conversions with Personalized Pricing

| Mike O'Brien

Savvy Watch, an online seller of timepiece brands, saw a doubling of its average order value over Cyber Weekend with a personalized pricing tool from PriceWaiter. See what other results the company was able to achieve by pushing out custom calls to action that let shoppers name their price.

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The Year Ahead in Retail: 2017 Predictions

| Guy Yehiav

It’s hard to determine what will happen in 2017 when it comes to retail, none of us have crystal ball to determine what we’ll see change or stay the same. Here are several 2017 predictions in retail and what it will mean for the industry.