Coach Launches New Mobile App

| Daniela Forte

Coach utilized MicroStrategy Mobile that provides its retail teams with the ability to examine sales trends for any given geography, including at the individual store level, with a simple swipe or tap on their iPad devices.

UPS Buys Global Ecommerce Firm i-parcel

| Mike O'Brien

UPS announced today it has acquired U.S.-based global ecommerce enabler and logistics company i-parcel for an undisclosed sum. The acquisition complements UPS’s international cross-border logistics capabilities from the U.S. and U.K., now extending to more than 100 countries.

MetaPack, ABOL Software, acquisitions, retail, ecommerce, global ecommerce, shipping, operations and fulfillment

MetaPack Acquires ABOL Software Inc.

| Mike O'Brien

Among other things, the acquisition of ABOL will allow MetaPack to provide its customers with improved visibility into global shipments across carriers and countries. It also offers enhanced delivery intelligence and reporting to better understand delivery challenges like potential delays, so retailers can make adjustments in their supply chain to alleviate issues.

Ecommerce, ecommerce fulfillment, retail, inventory management, omnichannel, omnichannel fulfillment, omnichannel operations, ship to store, ship from store, in-store pickup, customer experience, shipping, free shipping, Amazon

Competing with Free Shipping the Smart Way

| Gregg Aamoth

Once viewed as an extra customer incentive, “free” shipping has quickly becoming the norm for retailers when selling online. With online retail giants like Amazon upping the ante, it seems like there is no other option for retailers but to keep up and take the hit to the bottom line.

But omnichannel retailers are starting to realize they don’t always have resort to margin-eroding “free” shipping to compete.

Sport Chalet Re-Launches Website

| Daniela Forte

The re-launch, which took roughly six months to complete, included a complete redesign of the site, incorporation of features such as Find in Store, sale of a gift cards, and the creation of a community section that integrates customer stories, pictures and experiences.