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Freight Forwarders, Shippers: Creating Long-Term Relationships

| Brian Glick

Freight forwarders who excelled as partners during crisis points will be well positioned to turn recent first dates with shippers into long, beautiful relationships. They have been using tech to create efficiencies that allow them to devote time and attention to stellar customer service over the past two years when business was tough.

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A 3PL-to-Insourcing Switch: 10 Considerations

| Brian Barry

Merchants that utilize third-party fulfillment (3PL) services sometimes consider transitioning back to internal fulfillment operations. Sometimes it’s to control costs, while others have had a bad experience with 3PLs and now only trust themselves with their operations. Here are 10 factors to consider if you’re looking to insource.

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Geodis Acquires Freight Brokerage Firm Velocity

| Mike O'Brien

3PL Geodis has acquired Plano, TX-based freight forwarding company Velocity Transport from Berkshire Hathaway subsidiary McLane Company, to add to its forwarding capabilities across a range of modalities, including refrigerated and temperature-controlled freight, flatbed and LTL, intermodal, van and specialty options.

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FedEx Rolls Out Average Rate Increase of 4.9% for 2021, Adds a Late Fee

| Mike O'Brien

FedEx announced its 2021 rate schedule, once again with a 4.9% increase for its ground, express and home delivery services, lower than some observers had expected, and the addition of a late fee for unpaid invoices, which UPS has had in place for years. FedEx is also adding surcharges for high cost and out-of-the-way areas.

9 Steps to Develop, Implement a Vendor Compliance Program

| Brian Barry

Vendor compliance is achieved when a merchandise vendor shipping a retailer’s purchase order satisfies the retailer’s requirements, typically specified as a condition of the retailer-vendor relationship and the purchase order negotiated by the retailer. Here are 9 tips to help you develop a successful vendor compliance program.

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FedEx Cites Amazon Competition for the First Time in 10k

| Mike O'Brien

Despite public pronouncements from FedEx Chairman and CEO Fred Smith that he is unconcerned about Amazon as a logistics competitor, the company used that term in its recently released annual report for the first time in connection with the ecommerce giant. Further actions by Amazon will “reduce our revenue” FedEx stated.

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4 Ways Ecommerce Operations Summit Brings Practical DTC Solutions

| Brian Barry

Where do you go to learn what solutions and strategies others in ecommerce and omnichannel have successfully implemented? Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH, is totally geared to all things DTC. It’s the perfect venue to validate your approach, save on costs and improve the customer experience.

Intermodal Demand Leading to More Hubs, Facilities

| Mike O'Brien

A growth in intermodal transportation by rail from coastal ports is leading to increased development of distribution facilities near so-called inland ports in locations like Chicago, Atlanta, Dallas, Salt Lake City, eastern Pennsylvania and Kansas City, according to a new report from commercial real estate firm JLL.