Ace Hardware Rolls Out Same-Day Delivery Test
Ace Hardware has begun a same-day delivery pilot via its own associates at 33 stores in Florida, Illinois, Colorado, Maryland, Texas and Arizona.
omnichannel
New Nordstrom Facility Gets Half its Customers Within Two-Day Window
Nordstrom plans to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.
Best Buy Expanding Availability of Curbside Pickup
Mobile app-driven startup service Curbside has expanded beyond Bay area Target locations and a San Jose mall to include three Best Buy stores in the area.
Three Mobile Commerce Quick Wins For 2015
It’s already February and your New Year’s resolution to capitalize on the growth of mobile commerce is collecting dust. See what you can do so you don’t miss another year of revenue for your digital channels.
Don’t Count Out Big Retail as Focus and Investments in Omnichannel Rise
Amazon may buy Radio Shack and has opened up a store at Purdue University, but don’t count out major omnichannel retailers like Macy’s, Kohl’s and Walmart.
4 Shipping Predictions Ecommerce Businesses Need to Watch in 2015
Four shipping predictions that ecommerce business owners need to know in orders to stay competitive in 2015.
Mobile Still Tops Retailers’ Priority Lists in 2015
Mobile remains a top priority for retailers in 2015, with 58% of retailers placing it at the top of their lists, up from 53% in 2014. See what else retailers are planning this year.
Returns Processing is a Vital Part of a Successful Omnichannel Strategy
Returns processing is an extremely important part of the customer experience and the overall omnichannel shopping journey, yet it is often glossed over.
Omnichannel, Big Data…What’s Next? Predictions for 2015
In 2014, the retail industry was full of various buzzwords, from omnichannel to big data and new solutions were being discussed everyday. Here are some predictions for 2015.
4 Omnichannel Tips to Improve Customer Experience and Increase Sales
When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and how they make their purchases. Here are several tips that will help improve the customer experience and increase sales.