Proposed Law Would Let Governors Intervene in Port Slowdowns
A proposed bill would let governors invoke the Taft-Hartley Act to address port slowdowns like the one that caused massive gridlock at 29 West Coast ports.
Operations and Fulfillment
Dotcom Distribution CEO on Impact of DIM Weight Pricing
Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.
O+F Advisor Distribution Center Roundup, June 8, 2015
A listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers.
Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds
U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study.
How to Avoid Under-Sizing Your New Distribution Center
Opening up a new distribution center is no easy task. Here are 9 key factors to consider when planning a new DC that will help you ensure the best outcome.
How Bonobos Creates a Great Customer Experience
Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.
American Mint Leverages Surveys for Better Customer Service
There are several ways to improve the customer experience, and one way is through the execution of surveys, see how American Mint leverages this customer service tactic.
O+F Advisor Distribution Center Roundup, May 14, 2015
A listing of recently announced expansions, additions and closures in retail distribution centers and fulfillment centers.
Bonobos on Creating a Great Returns Experience
Angela Goldstein, senior manager of operations for Bonobos, talks about how the company delivers a great returns experience for its customers.
BCBG Max Azria Group on Fulfillment Excellence
Alex Golshan of BCBG Max Azria Group talks with Multichannel Merchant Senior Editor Mike O’Brien on how the company excels at shipping and delivery.