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A Multi-Carrier Approach Is Key During Disruptive Times

| Steve Beda

The possibility of a major disruptive event, such as the Yellow Freight bankruptcy and a potential UPS strike, brought to light the vulnerability of the nation’s supply chain. From COVID-19 to ongoing issues with transportation and labor shortages, the supply chain had been on thin ice. Such scenarios emphasizes the importance of moving beyond a risky, overexposed single carrier approach.

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American Eagle, Gap B2B Units Sign Partners

| Mike O'Brien

American Eagle Outfitters and Gap, who both launched B2B outsourcing units in 2022 to monetize their large shipping and fulfillment networks, have been adding partners lately to expand their capabilities, providing SMB and omnichannel retailers access to capacity and optimization they wouldn’t have otherwise.

UPS van in snow holiday peak season feature

UPS Will Not Sunset Residential Peak Surcharges

| Mike O'Brien

UPS for the first time is extending its peak surcharges for residential delivery beyond the usual mid-January cutoff, referring to them as by the new designation of “demand surcharges” which will be in place until further notice, while FedEx is not following suit but letting them lapse.

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One FedEx Ground Contractor Group Disbands, Another Forms

| Mike O'Brien

After making a lot of noise this year with a list of grievances including poor management practices and bad peak season forecasting leading to the brink of insolvency for many, an association of FedEx Ground contractors has disbanded, taking a shot at the founder on the way out the door.

UPS van in snow holiday peak season feature

Carriers Come Through for Christmas

| Mike O'Brien

After a hairy 2020 peak season, with capacity at a premium and late parcel orders piling up, on-time performance by the big three carriers was strong, helped by a lot of early shopping from consumers based on earlier promotions, as well as improved levels of in-store activity.

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Transportation Insight Acquires Platinum Circle Group

| Mike O'Brien

Transportation Insight Holdings, a provider of logistics and freight brokerage solutions, has acquired Platinum Circle Group, a parcel transportation technology and managed services company, for an undisclosed sum, adding transportation management and ecommerce technology to the mix.

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UPS Adds New Peak Surcharge Pain for Shippers

| Mike O'Brien

Ahead of the upcoming holiday season with its expected surge beyond the “perpetual peak” we’ve been seeing since March of last year, UPS is again issuing surcharges across its services, hitting major shippers particularly hard in a tiered system based on volume.

The Last Mile Through the Lens of Today’s Challenges

| Mike O'Brien

This report from Multichannel Merchant focuses on last-mile challenges faced by retailers, and how they’re focusing on technology and strategic adjustments to deliver speed, visibility, and accuracy. To achieve this, many are turning to multi-carrier shipping software that can be integrated with their existing technology stack.

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Ecommerce Shipping Outlook: Q4 and the Scramble for Capacity

| Mike O'Brien

A massive shift to ecommerce has already created peak-like conditions for shippers and carriers in 2020. Now comes the actual holiday season, a huge unknown but still expected to generate staggering volumes. This report taps ecommerce logistics experts who discuss the extraordinary challenges facing shippers this Q4.

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How Will USPS Policy Changes Impact Shippers and the Agency Itself?

| Mike O'Brien

What do major changes at USPS mean for thousands of businesses that rely on it daily for parcel delivery, as well as giants like UPS, FedEx and Amazon? How will these changes affect SLAs and CSAT? We discuss these issues with Cathy Roberson, founder and president of Logistics Trends and Insights on our latest MCM podcast.