Merchants Turn to Responsive Design
If you rebuild your site using responsive design techniques, all you need is a single template and a separate cascading stylesheet per device type.
Analytics
Best Practices for Risk-based Fraud Management
Listed below are the top-three best practices to consider in the implementation and ongoing assessment of a com
Risk-based Approach to Fraud Detection
Once we pivoted the data to shift the view from fraud rates to verification rates, we were able to determine some other interesting insights.
Is Open-Source OMS Right for Your Operation?
Most multichannel merchants are familiar with the two domi
5 Best Practices to Boost Marketing Spend
With the right analytics and marketing actions, multi
Hale Groves Customers Embracing Product Videos
A picture may be worth 1,000 words, but Southern Fulfillment ecommerce manager Daryl Logullo says video paints a bigger portrait for customers of its Hale Groves subsidiary.
4 Ways to Boost Your Customer Experience Management Program
The value of metrics in measuring Customer Experience Management (CEM) programs is vital to your company
2012 Outlook: Digital Data Will Take Center Stage
An increasing number of list brokers, managers and data services organizations are supporting multichannel marketing campaigns to include one or more digital components
How GaelSong’s Sales Rose 14.2% in November
GaelSong had a successful November. The multichannel Celtic gifts and apparel seller finished the month with its sales up 14.2%, with just a 3% lift in catalog circulation. And that sales boost came on top of a 15.1% sales lift in November 2010.
5 Tips to Identify Hit & Run Customers
Hit-&-run customers are the hardest to identify because they imitate all of the other customer types. Here are 5 tips to help identify them.