Although the demand for omnichannel services like buy online pickup in store (BOPIS) is rising, many retailers lack the processes and technology to effectively (and profitably) execute on it. Creating real-time connections between store associates and enterprise systems like OMS and inventory management is one solution.
Walmart announced the expansion of its pickup program by adding 500 more pickup towers to stores across the country. See what new add-on Walmart is implementing with this expansion.
With omnichannel being a key driver in Best Buy’s success during Q4 2017, its President of Supply Chain, Mark Irvin, recently shed light at Ecommerce Operations Summit on how his team helped make it possible.
Reserve online, pickup in store (ROPIS) is a huge missed opportunity, especially for retailers who are selling oversized items, products that require a certain fit or other high-end, expensive goods. More retailers need to be exploring ROPIS as an option to drive omnichannel sales. Here are several benefits.