Merchants Need to Know Their Chargeback Rights

| Matthew Katz

Store and ecommerce merchants have chargeback rights. However for too long there have been many misconceptions, myths, half-truths and outright lies about them. Failing to exercise these rights reinforces the confusion surrounding what it means to be a 21st century merchant. Here’s what you need to know.

New Year’s Resolution for Suppliers: Get in Charge of Chargebacks

| Chris Caouette

Feeling Amazon’s pinch, retailers are under intense pressure to get shipments right every time. To get the level of performance they need from suppliers, they turn to chargebacks. But for suppliers, they’re a margin killer and drag on your business. Here are 7 steps to help you limit their impact.