MCM 100: The List is In

| Melissa Dowling

The Largest Multichannel Merchant companies got a little smaller in 2009. No real surprise, given that it was one of the worst retail years on record,

Branding from the inside out

| Lois Brayfield

What’s the single biggest mistake that most marketers make when it comes to delivering a brand experience? Communicating your brand to customers only.