1-800-Flowers.com goes mobile

| Jim Tierney

Catalog merchants have been slow to adapt mobile marketing technology, but 1-800-Flowers.com has taken the plunge. It has launched 1800flowers.mobi, which allows users to shop online at 1-800-Flowers.com via their cell phones.

I don’t know, you tell me

| Tim Parry

When Steve August joined Brookstone in 2001 as its vice president of customer marketing, source allocation meant matching a purchase back to a specific

Just like every May

| Tim Parry

Delivery-wise, May 2007 was almost a carbon copy of May 2006, which was nearly identical to May 2005.

Desperately seeking CRM

| Debra Ellis

Managing customer relationship management used to be pretty simple. Most shopkeepers knew their patrons personally. They lived in the same community,

Going back to the future

| Jim Wheaton

Do you remember the 10 commandments of marketing database content management from previous columns? In case you don’t, here’s a quick recap: The data

Lean, mean merch machine

| MCM staff

What does this mean to you? It’s time to create a leaner, meaner merchandise machine that will not only allow you to make wiser product choices, but also help you develop a more desirable brand. The following four suggestions will help you do both:

Sun Capital Partners takes the cheese

| Jim Tierney

It might be summer, but Sun Capital Partners isn’t ready to take a vacation. The private equity firm on July 11 acquired food gifts cataloger Hickory Farms. Terms of the deal were not disclosed.

Brookstone Bouncing Back

| MCM staff

Second-quarter net sales for gifts and gadgets cataloger/retailer Brookstone (Nasdaq: BKST), which mails the Hard-to-Find Tools, Gardener

Sales, Income Fizzle for Celebrate Express

| MCM staff

For the fiscal year ended May 31, sales at Celebrate Express slipped 2%, to $85.2 million from $87.0 million. The Kirkland, WA-based party supplies cataloger reported net income of a mere $43,000, compared with $405,000 the previous fiscal year.