FedEx surprised to the upside in Q4, its laser focus on ecommerce capabilities in recent years paying off in terms of responsiveness to massive online buying, even as service stumbles were reported in a couple states. It seemed none the worse for having parted ways with Amazon in 2019 to seek more profitable customer relationships.
FedEx announced its annual general rate increase (GRI) for 2020. Effective Jan. 6, FedEx Express, FedEx Ground and FedEx Home Delivery will increase an average of 4.9%, while FedEx Freight will increase rates by an average of 5.9%. How will this affect individual shippers? Here’s a breakdown of the areas likely to have the greatest impact.