Ever since Amazon introduced Prime in 2005, the company has left everyone else chasing after them, and younger shoppers look for that type of experience everywhere. To succeed, retailers must meet customer demand for an enhanced delivery experience, including whenever possible fast and free shipping and unlimited returns.
Israeli firm CommonSense Robotics is building what it says is the world’s first underground automated fulfillment operation for grocery delivery, anticipating a future where facilities like this will occupy abandoned urban spaces above and below ground to fulfill one-hour deliveries for city dwellers.
Workers at an Amazon fulfillment center in Minnesota are planning to rain on the company’s Prime Day parade, organizing a walk-off to call attention to working conditions, employee status and pay, according to a report in Bloomberg. The workers plan to stage two three-hour walk-offs on different shifts on Monday, July 15.
To determine if your ecommerce fulfillment center is running as efficiently as possible, start with an operations audit or assessment, taking into account quantitative and qualitative aspects of all processes and systems. Here are 11 ways to reduce costs, make your operations run smoother and improve the customer experience.
Studies have shown that ecommerce backorders can cost you $15 to $20 each, eroding profits. This includes customer service calls, fulfillment labor, shipping and packing material costs. Also, backordered items often have a higher return rate. Here are 8 practical solutions to help you reduce ecommerce backorders and stockouts.
After years of hyper growth, demand for industrial space, especially ecommerce fulfillment centers, will slow between now and 2023 as supply has caught up, according to a new report from the Deloitte Center for Financial Services. The availability rate of industrial space is projected to rise from 7% in 2018 to 10.3% percent in 2023.
Locus Robotics, makers of autonomous mobile robots for fulfillment, and RightHand Robotics, creators of a stationary robotic picking arm, have partnered to work on joint solutions that combine batch picking and conveyance with automated sortation.
By now you should have your peak holiday season planning for this year well underway. If you’re behind schedule, there’s still time to implement improvements but you need to be prudent and not over commit. To help you be prepared, here are 13 critical considerations for improving peak holiday season operations and fulfillment processes this year:
The 9th annual Ecommerce Operations Summit will be held April 14-16, 2020 at the Marriott Orlando World Center in Orlando, FL, and the call for speakers is now open! If you are an industry professional with your finger on the pulse and have a great story to share with your peers, we want to hear from you!
In an effort to reduce its massive distribution and fulfillment costs, Amazon is implementing packaging automation, much as many other retailers have, while a separate program offers up to $10,000 to help set up Amazon employees willing to flip to delivery contractors.