Winning Customer Loyalty Through Omnichannel Loyalty Perks
In a market where your most valuable customers are omnichannel, how integrated is your membership program? Here are some tips that will make your customers be happy members of your brand.
Loyalty
3 Ecommerce Trends to Implement in 2016
An exciting change is on the rise as these new trends shape online retailers, shoppers, and prosumers alike. Here are three ecommerce trends to look out for in 2016.
Customer Loyalty, Trust and Data Breaches
Almost seven in 10 consumers feel its the business’ responsibility to protect their data. If financial data is stolen, 64% would be unwilling to buy from that retailer again. This infographic illustrates why it’s important to maintain a level of trust among your consumers.
Why Ratings, Reviews and User-Generated Content Drives Customer Loyalty
Ratings, reviews and user-generated content are such an integral part of your ecommerce strategy. For retailers today, it is a must-have. Download this report and find out what retailers are finding works best.
What Drives Shopper Loyalty? (It Is More Than Lowest Price)
To better understand brand loyalty, Bizrate Insights asked about 13,000 ecommerce shoppers “What is the primary reason you chose to buy from this retailer? Unsurprisingly, the top motivator was lowest price, but here’s what else shoppers said made them loyal to a brand.
Capturing Loyalty Across Generations
In order to win customer loyalty, brands need to be strategic, relevant and compelling to customers. Loyalty however is not one-size-fits all. See why loyalty isn’t the same across generations.
Sears Goes Into the Black in Q2 from Asset Sales
Sears Holding Corp. showed a rare profit in Q2 thanks to property sales, while overall sales declined by 27.3%; comp sales were down at Sears and Kmart.
The Next Phase of Social Media Marketing: Consumer Loyalty
It’s been years of listening, creating content, engaging with customers and fixing problems– all through social media. See why social media marketing is important for your business.
Building and Leveraging a 360-degree View of Your Customer
In order to bring someone back time and time again, marketers must craft meaningful and relevant experiences for the individual. So how can brands go about building loyalty for their businesses in 2015?
How to Transform Omnichannel Retail from Myth to Reality
Most retailers are at a loss as to how to implement an omnichannel strategy in their physical and online stores. However, there are a number of solutions available to help retailers of all sizes cater to the consumer expectation for a personalized cross-channel shopping experience.