The pace of change is requiring retailers to strategically unify their brands and offerings. Evolving omnichannel scenarios, such as BOPIS and store returns, mean interacting with customers in new ways for the same transaction.
What major trends are driving changes in direct-to-customer commerce, and what do they mean for your business? And how are they impacting professionals in operations and fulfillment, catalog and ecommerce and marketing? Make your voice heard—complete the survey today for a chance to win an Amazon gift card.
In case you missed it, we launched our MCM CommerceChat earlier this year, and now is a great time to check it out! See what topics we have covered to date and what we plan to cover in the months to follow.