autonomous middle mile Ryder Gatik

Ryder Invests in Gatik for Autonomous Middle Mile Delivery

| Mike O'Brien

Truck leasing, logistics and fleet management provider Ryder has made an investment in Gatik, whose technology will power autonomous middle mile deliveries for retail and ecommerce clients in the Dallas-Fort Worth area, initially equipping 20 leased Ryder box trucks for the purpose.

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Canadian Fulfillment: Importing Bulk Products Duty Free

| Jeffrey Wilkins

Canadian fulfillment means purchasing large shipments overseas, then importing them to Canada, where they’re held by a third party until you receive an order and they ship it out. While it seems like a rather roundabout way of doing business, there’s a reason it’s becoming increasingly popular among U.S. businesses: It saves you money.

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Improving Ecommerce Fulfillment Productivity, Decreasing Labor Costs

| Brian Barry

In calculating ecommerce fulfillment cost per order, labor generally makes up more than 50% of the total. As labor costs continue to increase, overall fulfillment center productivity in many companies has remained flat. What are you doing to manage your labor and reduce costs? Here are five tactics companies should consider.

Omnichannel Holidays: Not Optional for Retailers

| Sharon Gee

Uncertainty around holiday store shopping makes an omnichannel strategy more critical than ever. Retailers need to figure out where to sell, both geographically and through which channels. Based on these imperatives, here are four strategies critical to launching a successful omnichannel campaign this holiday season.

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MCM Top 3PLs 2022: Calling All Leading Providers

| Mike O'Brien

Now in its seventh year for 2022, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 5, 2021. Be recognized as a true leader in the field!

FedEx express truck

FedEx, Salesforce Partner on Joint Solutions

| Mike O'Brien

FedEx and Salesforce are joining forces on a multi-year partnership integrating Salesforce Commerce Cloud and its order management system with FedEx and its ShopRunner subsidiary, in a bid to offer a front-to-back ecommerce and supply chain and fulfillment solution for retailers.

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DHL eCommerce Investing $300M+ in Automation, Facilities

| Mike O'Brien

DHL eCommerce, the U.S. unit of logistics giant Deutsche Post, is investing more than $300 million in facilities and automation over the next five years, increasing its square footage here by 70%, automating distribution centers and upgrading IT systems. This includes dedicated export gateways in New Jersey, Illinois and California.

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The Four Pillars of Success in an Omnichannel OMS

| MCM Staff

Order Management Systems provide the foundation of omnichannel success for retailers and brands building direct-to-consumer (DTC) strategies. In this free on-demand MCM webinar, Forrester analyst Emily Pfeiffer and executives with Softeon discuss key aspects of an omnichannel OMS and case studies from leading retailers.

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Update: CA Gov. Signs Bill Targeting Amazon Labor Practices

| Mike O'Brien

Update, Sept. 24: California Gov. Gavin Newsome on Thursday signed a bill that targets labor practices in ecommerce warehouses, including banning the enforcement of performance quotas that impinge on basic worker’s rights like restroom and lunch breaks. Amazon, not named in the bill, is clearly targeted by lawmakers.

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Assessing Your Dock-to-Stock Efficiency

| Brian Barry

Dock-to-stock time is a KPI measuring the time from receipt on your dock to a pickable or bulk reserve location. The process involves aspects of purchase order writing, inbound transportation, receiving, staging, inspection and put away. Here’s eight steps to help you assess your processes, identify problems and lay out an action plan.