7 Tips for Successful Holiday Gift Subscriptions

| Nicole Lee

Recognizing the potential for growth, smart subscription companies are promoting gift-giving, this season and throughout the year. Whether you already offer gift subscriptions or are thinking about adding them, it’s helpful to understand some common best practices. Following are seven tips to get you started.

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Vargo Partners with Kindred, Fetch Robotics

| Mike O'Brien

Ecommerce fulfillment software and systems integration provider Vargo has partnered with robotics sortation and grasping robot maker Kindred and autonomous mobile robot (AMR) creator Fetch Robotics to help their systems better sync with order orchestration and workflows. This continues a recent trend of SI/robotics partnerships.

6 Ways to Reduce Expensive Ecommerce Picking Errors

| Brian Barry

Picking errors have a very high cost to your ecommerce business in both actual costs and in lower customer satisfaction, lifetime value (CLV) and retention. These problems will erode your business’ profitability and damage the customer experience. We’ll help you identify the costs and share 6 ways to minimize picking errors.

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Robotic Goods-to-Person Firm Exotec Raises $90 Million

| Mike O'Brien

French robotics firm Exotec, which lists Japanese fast-fashion retailer Uniqlo as a major client, has raised $90 million to power its global growth in ecommerce fulfillment. Founded in 2015, Exotec is built on a goods-to-person model with its Skypod bots which uses laser guidance to navigate a fulfillment center.

Amazon: Our COVID-19 Infection Rate 42% Lower Than General Population

| Mike O'Brien

Amazon said 19,816 of its 1.4 million U.S. frontline workers tested positive for COVID-19 from March 1-Sept, 19, adding the figure is 42% below the general population rate of 33,952 based on data from Johns Hopkins. This runs counter to claims of protesters about widespread infection rates in Amazon’s facilities.

MCM Top 3PLs 2021: Looking for Leading Providers in Ecommerce, DTC

| Mike O'Brien

Now in its sixth year for 2021, Multichannel Merchant’s MCM Top 3PL listing showcases leading third-party logistics companies serving ecommerce and direct-to-customer (DTC) businesses. How does your organization measure up? We’re accepting submissions now through Nov. 7. Be recognized as a true leader in the field!

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ShipBob Raises $68 Million in Funding, Plans to Double Its Network

| Mike O'Brien

ShipBob, a provider of third-party logistics with facilities in the U.S., Canada and Europe, has raised $68 million to fuel growth, expand its platform and more than double its global network, a signal of the significant venture capital flowing into logistics to support the ecommerce explosion. This brings the total raised to $130.5 million.

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How to Get Team Members to Buy Into Company Culture

| Angie Stocklin

How do you get your team members to buy into company culture? Whether you’ve been struggling with the issue for a while or want to instill a new type of culture in your company, here are a few steps that can help guide you through the often tricky process.

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FedEx Sees Record Revenue, Huge Spike in Ground Parcels in Q1

| Mike O'Brien

Like UPS before it, FedEx reported a blowout first quarter fueled by pandemic-era ecommerce demand, with revenue and profits exceeding estimates and average daily volume in its ground parcel network increasing by 31%. Executives said they are ready for a massive peak holiday season with personnel, facilities and technology.