Most Retailers Delivered on Time This Christmas, Clearing a Lowered Bar

| Mike O'Brien

Retailers lowered the bar for Christmas season fulfillment, then easily cleared it, according to Kurt Salmon. Ninety-three percent of retailers tracked were able to process and deliver customer orders by the last guaranteed delivery date. But 33% of them ditched their last order promise date as Christmas approached.

FedEx Leveraging Automation to Handle Peak Volumes

| Mike O'Brien

FedEx is testing the use of autonomous tugs to transport items within its sortation and distribution facilities in an effort to handle the growing volume of bulky ecommerce orders more efficiently. See what other types of automation the carrier is using to optimize the massive flow of packages through its network at peak.

10 Ways to Analyze Your Peak Season Fulfillment

| Brian Barry

If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.

UPS Outlines Peak Season Readiness, Price Increases

| Mike O'Brien

UPS has put in place tools and processes to handle an expected peak season volume of 800,000 packages between Thanksgiving and Christmas, up from 750,000 last year, announcing price increases in the form of over-max and special handling charges to offset the investments.

Analytics Help You Better Manage Ecommerce Fulfillment Demand Spikes

| Don White

Customer experience can suffer if an ecommerce fulfillment center is unable to quickly scale its operations, but not every company has the resources to respond swiftly. If you’d like to stay one step ahead of demand, consider these 3 analytics strategies to manage planned (and unplanned) peak seasons.

FedEx, UPS Say Holiday Shipments On Track

| Mike O'Brien

FedEx reported Tuesday it is on track in terms of holiday shipments, and UPS reported it has been able to keep up after a hiccup following a larger-than-expected volume surge after Cyber Week.

A Guide to Peak Holiday Season Changes for FedEx, UPS Shippers

| Rob Martinez

Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.