Amazon Selling Cashierless Checkout Technology Powering Its Go Stores

| Mike O'Brien

Following the playbook of developing innovative tech then selling it, Amazon is offering retailers its cashierless checkout capability from Amazon Go stores. Amazon said Just Walk Out is already under contract to several retailers it wouldn’t name. OTG, with hundreds of CIBO stores at 10 major U.S. airports, will soon be using it.

4 Ecommerce Checkout Tech Trends to Improve the Customer Experience

| Kushal Shah

The juxtaposition of “fast and frictionless yet safe” checkout puts a large burden on retailers who may be tempted to add extra steps to increase security. While there are many ways to meet these growing customer expectations, the best approach is to prioritize the user experience. Here are 4 trends to watch for in 2020 and beyond.

Amazon Pursuing Pay-With-Your-Hand Biometric Checkout Technology

| Douglas P. Clement

Amazon’s latest expansion into the consumer biosphere will enable brick-and-mortar shoppers to pay for purchases with a mere wave – or scan – of their hand. The Wall Street Journal said Amazon is creating a system of hand-scanning terminals for retailers, with a focus on venues like coffee shops with lots of return customers.

How to Find the Right Multichannel Fulfillment Software

| Steve Weber

Vendor selection is extremely important in determining how well you serve customers in a multichannel environment. The key is to understand which vendors are trying to adopt a multichannel model, the effectiveness of their approach, and how well they are working with merchants to make it fit their business models.

How to Choose the Right POS Platform

| Ian Goldman

There are many reasons retailers find themselves shackled by point-of-sale platforms that no longer meet business needs. Find out how you can choose the right POS platform for your business.