returns process Archives - Page 6 of 6

The Risk/Opportunity of Try Before You Buy and Ecommerce Returns

February 4, 2019 | Mike O'Brien

Try before you buy has become increasingly popular for apparel retailers because shoppers love it, but it can play havoc with returns. Justin Press of Brightpearl shares his insights in this latest edition of the MCM CommerceChat podcast. He will also lead a panel on this topic at Ecommerce Operations Summit, April 9-11 in Columbus, OH.

How the Returns Process Can Make or Break Your Customer Experience

January 8, 2019 | Daniela Forte

With more than $350 billion in sales lost to returns in 2018, online merchants can’t afford not to build a robust returns policy. This inforgraphic by ShipBob shares why it’s imperative to have a policy in place.