Small business owners will find it easier to send orders to overseas customers in 220 countries within 2-5 business days through a new integration partnership between SMB ecommerce platform company Shopify and global carrier DHL.
FedEx Corp. announced it will increase shipping rates on FedEx Express, FedEx Ground and FedEx Freight by an average of 4.9%, effective Jan. 1. See how the numbers break down and how they will impact various FedEx products.
Both FedEx and UPS have announced new, temporary peak holiday season surcharges that will impact shipping costs for ecommerce businesses this holiday season. This detailed layout of charges from the major carriers will help you make wise business decisions as you lay out your strategy for handling the surge in seasonal shipments.
Driven in large part by ecommerce, parcel shipping volume in 13 major global markets grew by 48% from 2014 to 2016, going from 44 billion parcels in 2014 to 65 billion in 2016, with projections of annual growth between 17%-28% over the next four years, according to a study by Pitney Bowes.
FedEx Corp. announced that the company will add residential holiday season surcharges for packages that require additional handling, are oversized or unauthorized. Here is what the company is saying and what the announcement will mean for both retailers and customers.
Retailers can increase revenue by offering more shipping choices for shoppers, according to a new report from Temando, which also revealed a wide gap between consumer expectations and what retailers deliver.
Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.