Warehouse
Live from NCOF: Online Procurement Changing LTL
Transportation is no longer a commodity but a strategic decision thanks to online procurement, said Brad Gregory, director of sales and software alliances for SMC, a consultancy on less-than-truckload (LTL) shipping, during his Tuesday session,
Live from NCOF: Better Operations Through Communication
During his Monday afternoon session at the National Conference for Operations and Fulfillment, entitled
Technology Calling
Within the contact center space, voice over Internet protocol (VoIP) has been hyped a long time, says Gary Barnett, the Chicago-based chief technology
Lesson learned from APX bankruptcy
Chuck Frenette, the chief financial officer of Chippewa Falls, WI-based B.A. Mason Shoe, spent most of March 15 scrambling to reroute some 7,000 packages
Tips for Reducing Shipping Costs
It comes as no surprise that shipping costs are increasing. What is a surprise is the extent to which costs have climbed. The increases are forcing companies
Calling All SEASONAL Reps
It’s April and, for most consumer catalogers, time to plan for their peak staffing needs six months from now. Catalogers that do most of their business
Clarifying click-to-call
Recently e-commerce media buzz has focused around click-to-call technology, with Internet search giants Google and Yahoo! testing ways to enable immediate