PAYMENT PLANS

| Mark Del Franco

Pretty much every merchant accepts sales via major credit cards and checks that’s how the business works. But a number of other payment methods and billing

Export Compliance: Seven Trends to Watch

| Rama Ramaswami

As we approach the end of the year, it’s time to pull out the old crystal ball and try to figure out what lies ahead. Fortunately, the global trade experts at JPMorgan Chase Vastera have made divination easier, at least in the area of export compliance.

Benefits perk up

| Rama Ramaswami

Workplace perks such as generous benefits programs all but vanished in the lean years of the recent past. But now that the economy is strengthening, more

RFID Rx

| Rama Ramaswami

Like good household help, a good RFID provider is hard to find. And even if you manage to turn up one that seems suitable, the technology’s newness makes

Made to Order

| Ron Hounsell

What do you mean, Acme is costing me money? asked Rusty, CEO of AAA Widgets Corp. His old friend Woody smiled. Sure, Acme is one of your oldest and most

Out of service

| Rama Ramaswami

When customer service pundit Ron Willingham decided to buy a TV set, he expected the process to be fairly straightforward. As head of Integrity Systems,

UPS Announces 2006 Rate Hikes

| John Fischer

United Parcel Service announced rate hikes for most of its U.S. small-package services, effective Jan. 2. The new rates include a 3.9% increase in commercial ground services and a 5.5% increase in air and international services.

What’s in store

| H. Howard Turner

Unlike fashion fads, trends in storage media are not cyclical. So while the current retro movement may mean that you can again wear all that polyester