PC Connection’s Koppel Steps Down
Kenneth Koppel, president of Merrimack, NH-based computer reseller PC Connection, has resigned for personal reasons. CEO Patricia Gallup will assume the
Warehouse
A WINNING Combination
Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any
Shopping in a Coffin-Cold Aisle
THE MOOD at the National Retail Federation’s annual conference wasn’t so much downbeat as might be expected as erratic: up one minute, down the next.
Cajun Country
WHILE ANDOUILLE SAUSAGE, boudin balls, and authentic Zydeco music may be abundantly available in New Orleans, if you Jones for such stuff in Winnipeg
Psyched Up
Two heads are better than one. That’s probably the simplest way to describe the advantages of collaborative supply chain forecasting. Business processes,
You Can’t Keep a Good Man Down
IN THIS DEPRESSING JOB MARKET, I’ve met with numerous managers who are looking for advice, referrals, or sometimes just a pleasant conversation with someone
Warehouses Woo Absent Workers
The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising
No Peace, No Profits
Aside from the fact that I really don’t like to shop, I made an extra effort to avoid the mall scene over the holidays, and I was not alone. Market research
Three Ways to Go From Bricks to Clicks
It’s the rare merchant these days who doesn’t sell through multiple channels, but the process of coordinating those channels particularly off-line and
Best Practices in the Worst of Times
Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic