Parcel Returns with Newgistics
In e-commerce, how you handle returns is critical to customer satisfaction and your bottom line. Newgistics created a parcel returns process that improves them both — a process called Intelligent Returns Management.
Warehouse
5 Factors Reshaping Ecommerce Today
Mobile, social, globalization, cloud and legacy order management systems all have a common goal: delighting the customer and earning their trust, according to a blog post by Louis Columbus on www.enterprisingirregulars.com.
MCM Outlook 2013: Operations and Fulfillment
Big challenges face B2B and B2C merchants as they try to keep up with the always-connected customer. As a result, around-the-clock direct-to customer activity has made fulfillment and contact centers even busier. As behind-the-scenes activity increases, merchants are doing their best to keep their processes flowing.In this MCM Outlook 2013 report on Operations and Fulfillment, you will learn:
Webgistix Releases Inventory Placement Products
International leader in ecommerce order fulfillment Webgistix announced this week the unveiling of SmartShip for ecommerce retailers. SmartShip will help make strategic approaches to inventory placement by leveraging Webgistix’s nationwide network of fulfillment centers to offer consumers faster and more economical shipping, according to a press release.
Is Same-day Delivery Really Possible Nationwide
It seems as though almost every major retailer is looking into making same-day delivery a reality. Amazon, eBay, and Walmart, and the U.S. Postal Service are testing the waters of the delivery service, but there is still the question if it can actually be done.
4 Benefits of Outsourcing Fulfillment
The delicate part of growing your ecommerce business is dealing with issues which one has no prior experience dealing with. One such decision that has to be made is that of outsourcing fulfillment. Seth Boylan of XpertFullfillment outlines four benefits of doing so.
Valentine’s Day Shipping with UPS
As chocolates and flowers make their way across the country for Valentine’s Day, UPS is preparing for the lovers holiday by adding 38 additional flights to their fleet in order to handle to demand. In this video from UPS, the shipping and delivery giant shows how it handles and streamlines the shipping process of the fragile and temperature sensitive goods.
Studies Show Free Shipping is a Big Consumer Perk
With 57% of adults shopping with retailers that offer free shipping, and 27% add unplanned items to their cart in order to meet free shipping thresholds, according to Forrester, it clear that free shipping is a major trend in the industry and will probably only get bigger.