It’s Time to Plan your Post-holiday Returns Process

| Jane Bergos

While most pre-holiday planning involves striking the perfect balance among inventory, increased traffic in-store and online, and competitive promotions, a few easy steps in advance of the holiday madness can help ensure post-holiday preparedness as well. Evaluate your returns process from both within and outside the organization. Examine the customer experience to identify possible pain points. Process refunds and store credits as quickly as possible.

How Merchandise Forecasting Can Reduce Back Orders

| Ernie Schell

Sure, your order management and fulfillment system should be able to take a snapshot of your data for yesterday and today, but what about tomorrow? How will the multiple multichannel promotions you have in place and have planned affect demand? How many SKUs will you need of which items two weeks from now, or a month out?

5 Tips to Simplify Seasonal Hiring

| Kim Silva

It can often be difficult to find the right people to fill the numerous temporary positions that so many seasonal businesses have available, and for such short periods of time. Here are five tips to help simplify the hiring process.

10 Tips for Warehouse Management System Implementation

| Jon Watschke

Warehouse management systems are complicated and labor-intensive to implement, with long timelines and few dates available for go live. As a result, merchants often decide to take their implementations live with only the essentials in place and a long list of