Warehouse

Two Tips for Staffing the Warehouse for the Holidays

| Ian MacDonald

To hire the correct amount of order pickers, packers, and shippers you need to understand two things: Product demand/sales forecast, and how many orders your warehouse can ship per labor hour. Using these metrics, you can determine how many people you need to get all the orders out the door on time. Then you just need to hire those quality applicants.

Video: Measuring and Managing During Holiday 2011

| MCM staff

Ken Lane of Hathaway & Lane and J. Schmid & Associates talks about key metrics and forecasting for the holiday season. This year more than ever, you need to have a measure and manage on steroids mentality. A Sunday Christmas, ecommerce, express shipping and daily deal sites will change your curve.

Video: How to Manage Holiday Inventory Levels

| MCM staff

Here’s a holiday preparedness tip from Carolina Rustica owner Richard Sexton. Don’t just keep an eye on your inventory levels. Make sure that if you’re participating in a promotion like Free Shipping Day, you’ve allocated inventory to go towards that promotion. The last thing you want to do during the holidays is make a customer mad!

How to Prepare Your Distribution Center for the Holiday

| MCM staff

Is your distribution center ready for holiday 2011? How about your contact center? Are your front end and back end in sync with each other? Even if you think you’re ready to roll, you may not be. Multichannel Merchant senior writer Tim Parry caught up with GJM Associates president George Mollo at the NEMOA Fall Conference Sept. 21 in Quincy, MA to talk about holiday preparedness.

Keep Your Service Consistent

| MCM staff

Customers have become more sensitive about real service, real added value and whether they are actually getting value for their money

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