Operations and fulfillment personnel have many issues to consider with respect to packaging. Not only is it important to choose the correct type of container to ship your product in, but also the appropriate materials and package testing are also essential elements in the process to make sure your customers are getting product that is undamaged.
For more than a decade, entrepreneurs have looked to the Web as the ultimate gold mine for starting a new business. While many early e-tailing ventures have gone by the wayside, entrepreneurs remain undaunted. Every day, they are launching new online businesses. And many of those ventures are succeeding.
Nearly 20 years after its beginnings, the 2008 National Conference on Operations & Fulfillment (NCOF) continues to offer attendees a wealth of opportunities to benchmark themselves against competitors, share ideas with colleagues, and find new and exciting ways to improve operations, as well as their bottom lines.
Still not convinced of the benefits of ergonomic programs among contact centers? Many studies over the years have demonstrated the positive effects of ergonomics. Some are highly documented. Some are anecdotal. Here
If you build a company on the basis of service, you can branch into other areas, says Alfred Lin, chief operating officer/chief financial officer of the $850 million shoes merchant Zappos.com.
The holiday order crush
While many retailers reported soft sales last year, multichannel merchant The Art of Shaving grew a record-breaking 62% in 2007. The marketer of upscale men
Catalogers have long wanted relief from the fees charged by credit card issuers. But a bill introduced in Congress last week may not be the best way to get it.
Fueled by the media frenzy about the many product safety problems with imports, 2007 was truly