The Difficulty of Being a Merchant of Record

| Elan Sherbill

Billing your global online customers is a very complex activity. To effectively collect payments in a secure manner, you must, among many other things, open up merchant accounts, put payment gateways in place, manage contracts with global payment service providers, comply with PCI DSS, and abide by global taxation requirements.

Analyzing Buying Behaviors in 11 Different Verticals

| Daniela Forte

Buying behaviors and consumer expectations are impacted by a wide variety of factors – the most telling characteristic of consumer engagement is the type of merchandise the shopper is looking for. See what insights have been gathered in this infographic by ChargeBacks911.

The ALDO Group Raises the Bar in Digital

| MCM staff

The ALDO Group has announced the latest phase of its digital transformation with the release of a new responsive website and ecommerce platform that raises the bar for retail online, in-store and mobile channels. See how this new website and ecommerce platform will change the way customers shop at ALDO.

mobile payments

Experimenting with Payments to Capture Mobile-First Consumers

| AndyBarker

Today most people use their smartphones to research and browse products before buying online or at a physical store. However, more than half of all online retail traffic in Q4 2016 came from mobile consumers. So why is compelling them to complete mobile purchases proving so elusive? Here is how retailers should use payments to capture mobile-first customers.

PetSmart Acquires Chewy.com

| MCM staff

PetSmart announced it would acquire Chewy.com in an effort to further enhance the online and in-store experience for both companies. See what this means for both companies as each move forward with this acquisition.

Crate & Barrel Loses Its CEO

| Daniela Forte

Crate & Barrel CEO Doug Diemoz, who is in the midst of a lawsuit with competitor brand Restoration Hardware, has stepped down without explanation. See how his departure has impacted the company.

The Importance of On-Site Retail Search

| Ryan Jepson

Where products rank in search results on retailers’ sites directly impacts a brand’s ecommerce success. Here is how to make search for your customers easy and seamless.