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Another MCM redesign in site

| MCM staff

Show of hands: How many of you would say that more of your business continues to shift to the Web each year? Yeah, a lot of our audience is moving to

Talking order fulfillment

| MCM staff

Voice-directed fulfillment has been a bit slow to catch on among direct merchants, compared to traditional retailers. Why? Part of the reason is that

Popular Club Sold

| MCM staff

General Merchandise Direct Seller/cataloger Popular Club has been acquired by an unnamed New York-based hedge fund that also owns and operates gadgets

Perusing the Patagonia site

| MCM staff

Outdoor gear and apparel merchant Patagonia is renowned for its handsome, rugged products and the adventure photography in its catalogs. But how is its

Backword

| MCM staff

MEXICO’S POST OFFICE THINKS PINK THE POSTAL SERVICE IN MEXICO ISN’T KNOWN FOR ITS SERVICE. Now perhaps it will be known for the pink and lime-green uniforms

Orchard Brands Buys Crosstown

| MCM staff

The Orchard has a Few New Branches Multititle mailer Orchard Brands, a Golden Gate Capital company, last month agreed to buy most of the Crosstown Traders

A Kick for Clutter Comment

| MCM staff

I was More Than Surprised to Read in Multichannel Merchant’s August Catalog Tracker (May Mailings plunge) that Mailbox clutter seems to be clearing out.

DHL Expands Parcel Plus Service

| MCM staff

DHL Global Mail has expanded its Smartmail Parcel Plus service to include packages weighing up to 10 lbs. Previously the service, which covers the continental U.S. as well as Alaska, Hawaii, Puerto Rico and APO/FPO addresses, was limited to packages weighing up to 1 lb.

Fingerhut Investor Raided by Feds

| MCM staff

Federal agents raided the headquarters of Petters Group Worldwide, a minority stockholder of general merchant Fingerhut Direct Marketing, on Sept. 24.