With Shipping Prices Set to Rise, UPS, USPS Do Battle in Filings
UPS says in a filing that the U.S. Postal Service unfairly used its mail delivery monopoly to undercut private-market competitors on shipping prices.
Mike O'Brien
Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, editing MCM’s weekly O+F Advisor newsletter, and programs the annual Ecommerce Operations Summit conference. Previously Mike was a senior account executive for Marx Communications, a boutique public relations firm working with marketing and advertising technology companies. Other past work includes stints as a media relations consultant for a concert promoter, a marketing communications specialist for a pharma software firm, a research analyst covering corporate e-learning and a daily newspaper reporter on every beat imaginable – except sports.
Jet.com, Seeing Broader Issues, Warns Customers of Possible Delays
Ecommerce startup Jet.com warned customers it can’t guarantee Christmas delivery for certain items not flagged as eligible for two-day delivery.
Amazon Reportedly Stepping Up Its Air Transport Plans
Amazon is reportedly in talks to lease 20 Boeing cargo jets, and flying out of an old DHL facility in Ohio, as talk of its air transport plans grows.
Comparing Retailers in Holiday Order Cutoff Times
Here is a listing of holiday order cutoffs and Christmas fulfillment promises from 20 retailers. Santa, elves and all other North Pole personnel take note.
UberRUSH, Shopify Offer Free Same-Day Delivery until Christmas Eve
Luring last-minute shoppers and merchants, Shopify and UberRUSH are offering free same-day delivery until Dec. 24 in New York, Chicago and San Francisco.
Carriers Laboring to Keep Up With Holiday Ecommerce Deluge
UPS’s on-time performance fell from Dec. 6-12 compared to 2014, and FedEx and UPS rose slightly according to ShipMatrix, as holiday ecommerce volume flowed.
Cyber Weekend Ecommerce Surge Slows Carrier Networks
Cyber Weekend, while a boon for retailers, hit UPS’ on-time performance, according to ShipMatrix. UPS says its network is operating as expected, most customers are getting packages on time, and it doesn’t put stock in ShipMatrix data. The company did say it experienced higher-than-expected volumes in some locations.
Increased Shipping Costs Continue to Affect Merchants
Shipping costs are continuing to rise for ecommerce and direct-to-customer merchants using the major carriers. What are they doing to address the issue?
Innotrac Talks Cyber Weekend and Beyond
Brent Dorfman, Vice President of Innovation with Innotrac, talks Cyber Weekend ecommerce results with Multichannel Merchant Senior Editor Mike O’Brien.
Deliv Acquires NYC Same-Day Provider Zipments
Same-day delivery provider Deliv is continuing its market expansion plan by acquiring New York same-day company Zipments, after acquiring WeDeliver in June.