Chalk City logo feature

Amazon Rollup SellerX Sued for Breach of Contract

| Mike O'Brien

SellerX, one of many that jumped on the Amazon rollup bandwagon, is being sued by a game and toy company who sold it one of its successful brands in 2021, alleging SellerX is in breach of contract for failing to adequately promote it, causing sales to plummet along with the earnout potential.

ecommerce fraud hacker screen hero

Strengthening Ecommerce Fraud Operations During Economic Uncertainty

| MCM staff

As with any period of economic uncertainty, fraudsters find opportunities to exploit security blind spots, often driving fraud rates up across industries. In this free Multichannel Merchant webinar, joined by Sift, learn how to build business resilience and repeatable fraud management strategies as the threat level rises in a challenging time.

sustainable ecommerce veggies in mesh bag feature

Sustainable Ecommerce: Advancing Your Path

| Marco Vergani

For retailers finding it tricky to navigate consumer expectations and industry legislation on the path to sustainability, there are a few ways to adjust and become greener. Here are some of the sustainable ecommerce initiatives retailers are adopting to protect the environment while presenting new ways to boost revenue.

cpg marketers illustration feature

Powering Up Your CPG Ecommerce

| Meagan Bowman

Nothing ever happens in isolation in the world of ecommerce. Yet even the largest CPG and distribution companies still rely on lag analytics and siloed information to get a handle on what’s being sold where, to whom and for how much. A more proactive approach, based on digital transformation, makes all the difference.

cross-border ecommerce illustration feature

Doing Cross-Border Ecommerce, Post-Covid

| Nishith Rastogi

Building an international presence through cross-border ecommerce is often an incredibly daunting task, even for the most established brands. Following these best practices will help ensure greater success and an overall better customer experience by avoiding supply chain and logistics disruptions while maximizing brand potential.

e-grocery phone in aisle feature

Getting Grocers to a Clicks-Bricks Balance

| Rachael Hadaway

When a customer tries e-grocery shopping for the first time, they’re likely starting a critical step in their online grocery journey, underscoring the importance of the omnichannel shift. That means retailers must design digital products and service experiences that promote customer engagement online and minimize cart abandonment.

ChannelAdvisor logo feature

ChannelAdvisor Being Acquired by CommerceHub

| Mike O'Brien

CommerceHub plans to acquire ChannelAdvisor in a joining of two competing SaaS ecommerce platforms combining front-end and back-end capabilities for retailers and brands to help grow their businesses, but one that will face some integration work based on different technologies. The acquisition price was $663.6 million.

overstocks boxes on pallet feature

Overstocks Today Were Yesterday’s Stockouts

| Jill Liliedahl

When we consider the unpredictability of the last couple of years, overstocks seem a forgivable choice. Retailers who understandably erred on the side of overstocks during the pandemic are now stuck with a mountain of goods they can’t shift. One thing’s for certain: spreadsheets and outdated technology won’t solve the problem.

Accel Club team feature

Amazon Aggregators: One Player’s View on the Shifting Space

| Mike O'Brien

Amazon aggregators have become much more selective with brand acquisition and they’re watching the bottom line, while forming alliances with non-Amazon marketplaces. They’re also affected by inflation and consumer spending. Max Firsau, co-founder of Accel Club, shares his thoughts about the space and explains his model.

Amazon Prime box feature

Amazon Testing Pricier UPS Option for 3P Seller Returns

| Mike O'Brien

Amazon is testing a program that will require sellers who fulfill their own returns to offer UPS as a return shipping option for customers, in addition to the less expensive U.S. Postal Service they had been using exclusively. The test will run Sept. 5-Oct. 2 in order to “understand buyer behavior,” Amazon said. Naturally, sellers are not amused.