retail logistics, supply chain optimization, retail supply chain

Going Global in an Omnichannel World

| Daniela Forte

During a meeting at Shop.org, Borderfree chief strategy officer Kris Green told Multichannel Merchant that retailers need to make sure that consumers have the same experience whether they buy in store or online.

Is There a Blind Spot in Your Holiday Retail Analytics Strategy?

| Ralph Crabtree

As multichannel retailers develop strategies for the upcoming holiday rush, they must address a critical blind spot by improving visibility into consumer behavior in physical stores. Fortunately, new technology solutions can help organizations close the “insight gap” between online and in-store consumer behavior.

Getting On Board with Global Operations

| Tim Parry

The opportunity for U.S.-based merchants to sell globally is there, but many remain hesitant to jump into the global waters. But there’s not one set blueprint to grow your cross-border business, as each individual merchant needs to consider several factors based on their goods and needs.

Coach Launches New Mobile App

| Daniela Forte

Coach utilized MicroStrategy Mobile that provides its retail teams with the ability to examine sales trends for any given geography, including at the individual store level, with a simple swipe or tap on their iPad devices.

UPS Buys Global Ecommerce Firm i-parcel

| Mike O'Brien

UPS announced today it has acquired U.S.-based global ecommerce enabler and logistics company i-parcel for an undisclosed sum. The acquisition complements UPS’s international cross-border logistics capabilities from the U.S. and U.K., now extending to more than 100 countries.

Growing Global 2015, Alibaba.com, Tmall, Taobao, ecommerce, global ecommerce, cross-border ecommerce

Alibaba an Ecommerce Force to Be Reckoned With

| Mike O'Brien

Concerning Alibaba’s global aspirations, the company has struck deals in 2014 with the French and Italian governments aimed at fostering ecommerce growth for merchants from those countries selling on Tmall, including providing them with enrollment support, online marketing and customer service support.