More Tweets From #etail2012, Day 2

| Tim Parry

Day 2 of Etail West is in the book, and thousands of tweets have come out of Palm Springs. Multichannel Merchant senior content manager Tim Parry Storified some of the top tweets of Day 2 here.

Top Tweets From #etail2012, Day 1

| Tim Parry

Day 1 of Etail West is in the book, and thousands of tweets have come out of Palm Springs. Multichannel Merchant senior content manager Tim Parry Storified some of the top tweets of Day 1 here.

OverstockArt.com’s 2011 Sales Paint a Nice Picture

| Jim Tierney

It was a very good fourth quarter and year for OverstockArt.com — which specializes in reproduction oil paintings. The 10-year-old company registered a 43% year-over-year increase in sales during the fourth quarter and 32% for the full year. Find out what the company did to boost its sales.

Consumers Less Tolerant of Poor Website Performance

| MCM staff

Earlier this month, Compuware published the findings of a new survey which revealed that consumers are frustrated by poor website performance during holiday 2011 peak traffic periods and have developed even less tolerance for it. This infographic shows why consumers are less tolerant of performance issues and what action they take when they experience poor website performance.

5 Ways Small- and Mid-sized Merchants Can Compete with Large Merchants

| Fred Lizza

Jacque Pelletier, founder of Fashion Connection, says that the ability to manage his inventory across multiple platforms has helped the business flourish and differentiate itself from local brick-and-mortar competitors. Additionally, the Fashion Connection, is looking ahead and readying themselves to take on bigger challenges such as mobile commerce.

A Critical Look at Ecommerce Ratings and Reviews

| Ken Burke

One of the best ways to improve your own ratings and reviews is to evaluate and emulate what the leaders are doing. This article examines several of the best techniques being used today and describes how you can benefit by implementing similar methods.