Boost the Customer Experience with Real-Time Decisioning Software
What is real-time decisioning? It
Ecommerce
SEO: The link economy
Links have long been the currency of the Web, thanks in no small part to Google and its PageRank algorithm (named after Larry Page, cofounder of Google).
MCM Awards: Site Search Helps EPromos Win Silver
The ePromos Promotional Products Website is user-friendly and does a great job of guiding customers through the ordering process. That’s in part why ePromos took home a Silver Award in the Business Specialty category in the 2010 MCM Awards competition.
Fine-Tuning Your Website for Holiday 2010
Merchants typically reap the majority of their revenue during the holiday season. But many leave themselves vulnerable to significant e-commerce site failure
Curb Contact Center Costs Via Customer-Support Communities
When it comes to customer communications, posting a static FAQ section on your Website is no longer a sufficient e-commerce best practice.
How to Build Your Website for Speed
How do you know if your site is too slow, and what steps should you take to make it faster?
IRCE 2010: How User Reviews Can be a Web Asset
Still not sold on adding user ratings and reviews to your site? Maybe you should listen to GoGreenSolar.com’s story.
IRCE 2010: Sears Exec Extols the Magic of Mobile
Is mobile commerce a vital channel for retailers? Yes, according to Imran Jooma, president of e-commerce for Sears Holdings.
Are we mobile yet?
NO DOUBT WE’RE ALL GETTING A LITTLE TIRED OF HEARING that mobile commerce is coming and that we need to get in on it now. Tell us something we don’t know.
Merchants are Answering Mobile’s Call
You know you’re supposed to be gearing up for the mobile commerce revolution the one that everybody keeps saying is coming. The thing is, it’s already