A 5-Step Guide to Dealing with Sellers Violating Your Online Pricing Policy

| Justin Meats

Your online pricing policy protects your margins and ensures customers have a consistent experience with your brand, wherever they buy. So, when a seller violates your policy, it hurts your bottom line and can have a lasting impact on brand perception. Here are 5 steps you can take to address violations of your online pricing policy.

Holiday Shoppers Still Value Stores, But Only With Lots of Brands

| Douglas P. Clement

Twenty-nine percent of holiday shoppers in the U.S. aged 18-34 plan to spend the most in physical stores this season, a number that rises to 39% for all age groups, according to a new study from Capgemini. The survey showed 37% of younger consumers overall would spend on retailers giving them access to multiple brands.

New JavaScript Skimmer Stealing Customer Data from Ecommerce Sites

| Douglas P. Clement

Visa is warning ecommerce merchants about a new JavaScript skimmer targeting customer data entered at the point-of-sale (POS) in payment forms on sellers’ websites. Pipka is able to remove itself from the HTML code after it is successfully executed, thereby avoiding detection. Visa is giving merchants a list of mitigation measures.

Three States Seeking Retroactive Sales Tax Post Wayfair Decision

| Douglas P. Clement

With ecommerce, catalog and other merchants still wrestling with the impact of the June 2018 South Dakota vs. Wayfair decision, some states are retroactively seeking sales tax from out-of-state online sellers. California, South Carolina and Louisiana are separately seeking taxes as far back as five years. Some question the legal justification.

Shorter Holiday Season Puts More Focus on Cyber Weekend

| Douglas P. Clement

U.S. shoppers wants lots of choices, great deals and delivery reliability over speed this holiday season, according to a survey of more than 3,000 consumers by ecommerce platform provider CommerceHub. 68% of respondents said they were either very likely or somewhat likely to shop on the major deal days, a 25% increase over 2018.

TikTok mobile app feature

TikTok Testing Addition of Social Commerce URLs

| Douglas P. Clement

Short-form mobile video app TikTok is expanding its ecommerce footprint by testing a new feature allowing users to add a shoppable URL to their bios or videos, creating an online store where consumers can shop in the app. TikTok is also reportedly talking with Sony and Warner about licensing deals for a new streaming music service.

Follow the Data, Go with 3D in Retail

| Matt Wisdom

Over 100 retailers including West Elm and Crate & Barrel are using AR design tools such as Modsy to create 3D replicas for themselves. Aggregators like Wayfair and Overstock have also gotten into the swing of things, ramping up 3D offerings for clients and customers. Here are some tips to tap the power of 3D in retail.

Payoneer Found U.S. Ecommerce Sales Grew Faster Than China in Q3

| Douglas P. Clement

Ecommerce in the United States is growing faster than in China, which remains ahead in terms of overall sales volume, based on client data from payment services firm Payoneer, and the UK is growing faster than both. With the exception of Japan (3%), companies in the top 10 for ecommerce sales all saw strong Q3 double-digit growth.