Many retailers continue to use legacy payment systems and outdated technology because they are hesitant to take on the unknowns of a new payment platform. However, outdated payment systems actually negatively impact your business’s bottom line. Here is why it is important to leave legacy systems behind.
Today’s customers having high expectations from retailers to deliver an optimal experience. And while retailers are doing what they can to jump through the right hoops to deliver on their brand promises, they do so in the face of government oversight. Join Multichannel Merchant and Vertex for a free live webinar on Tuesday, April 23 at 1 p.m. (EST) to learn more about recent legislative changes such as global tax on the digital economy, real-time reporting, and the Supreme Court ruling on S. Dakota v. Wayfair and their effects on organizations. If you can’t make it to the live webinar, you can still register and access the on-demand version, available immediately afterwards to view at your convenience.
Best Buy announced that Corie Barry, its chief financial and strategic transformation officer, will be the company’s new CEO, effective June 11. This makes Barry the first woman to serve in this role in the company. Learn more about the leadership changes at Best Buy.
Microsoft is reportedly building its own ecommerce store-building platform that would compete with Shopify, according to ZDNet which reported Microsoft is responding to requests from its customers, particularly larger ones.
Two months after dropping out of the Google Shopping Actions platform and the Google Express same-day delivery service after a year-long test, Walmart is adding Google’s voice ordering capability for online groceries as it continues to wage war with Amazon.
Dick’s Sporting Goods continues pushing to insource its ecommerce software, following a trail blazed by its CIO during his time at Home Depot, according to a report in the Wall Street Journal. The company has also centralized its ecommerce fulfillment and revamped its supply chain to speed up ecommerce deliveries.
Following the “clicks-to-bricks” trend that has seen pure-plays like Brandless, Warby Parker, Amazon and Bonobos open physical locations, home goods seller Wayfair will open its first store this fall in a mall in Natick, MA, offering a curated selection of items for sale.
Fraud as a percentage cost of revenues has steadily climbed over the past several years, from an average of 0.51% in 2013 to 1.80% in 2018, and that number is expected to keep rising as CNP fraud continues to grow. Here are some key factors when considering whether to have all of your fraud screening done in house or outsourced.
Checkout is the most critical part of the ecommerce sales funnel as this is the area where people complete transactions and purchase your products. Here are some tricks that can help retailers fix the current issues and start selling more at checkout.
Walmart chief technology officer Jeremy King, who oversaw much of the company’s digital strategy, is abruptly leaving the company according to Bloomberg and other sources. This comes at a critical juncture when Walmart’s ecommerce arm is growing rapidly and making headway against rival Amazon.