Traditional brick-and-mortar retailers have faced an uphill battle trying to compete with online retailers. Here are what retailers are doing to enhance the customer experience both in-store and online.
After a Congressional hearing last week about ecommerce taxation in the wake of the U.S. Supreme Court’s Wayfair decision shed more heat than light, merchant associations and a state taxing authority group are hoping to find common ground and solutions.
Imagine a potential customer wants to make a purchase from your ecommerce store. Your website is easy-to-navigate so she finds exactly what she is looking for. She adds the product to her shopping cart and immediately begins to checkout. Here are five ways to streamline the checkout experience.
A survey by JDA Software found that more than half of U.S. consumers – 52% – ran into technical difficulties during Prime Day. Of that group, 27% either gave up without making a purchase or bought less than they had planned. Amazon is also facing allegations of raising prices on some products, with the FTC looking into it.
Foreign exchange (FX) or currency conversion is the lynchpin underlying international trade but many cross-border sellers lack the necessary level of expertise, ultimately leading to lost sales and disgruntled customers. Here are 5 things every cross-border seller needs to know when it comes to FX.
The Marketplace Summit is a one-day virtual event focused on helping merchant sellers get the most out of their online marketplace experience. Register today and join Multichannel Merchant and several ecommerce merchants as we discuss every aspect of creating a winning marketplace strategy.
It’s been almost a month since the U.S. Supreme Court’s landmark Wayfair decision, and ecommerce sellers are still wondering what comes next. Matthew Schaefer of Brann and Isaacson, whose firm represented Wayfair and the other defendants, details the landscape in the latest MCM CommerceChat podcast.
Amazon said Prime Day was another big winner, calling it the biggest shopping day in its history, with more than 100 million products purchased by Prime members during the 36-hour extravaganza that stretched from mid-afternoon on July 16 to the early morning hours of July 18 on the east coast.
Amazon Prime Day got off to a bit of a rocky start, with a website glitch that disappointed and angered shoppers, a strike in European fulfillment centers and some protests in the U.S. over the sale of books by fringe groups. Yet the company said sales out of the gate were pacing ahead of 2017.