Sears Holdings told employees it plans to close more than 100 stores this year, including 64 Kmart locations and 39 Sears stores, most likely between March and April. Liquidation sales in affected stores will begin this month. See what Sears told employees about the closures.
In 2017, we saw a tremendous number of changes happen in the retail industry. Artificial intelligence and virtual/augmented reality were just starting to take flight in terms of marketing to customers. Here is what several experts predict for 2018.
Camping World Holdings, Inc. a network of RV-centric and outdoor retail locations announced plans to purchase Erehwon Mountain Outfitter, a Midwest specialty retailer of outdoor gear and apparel. Here is how the acquisition between these two companies allows Camping World to further their commitment to omnichannel.
The rapid evolution of ecommerce has allowed retailers to think outside the box when it comes to providing customers a memorable shopping experience. One such way is through augmented reality, which is changing the way shoppers are shopping online. Here is what you need to know about augmented reality and what it could mean for your business.
This year, shoppers pulled their holiday digital spending earlier than ever, marking a massive shift. Instead of waiting for Black Friday and Cyber Monday deals to hit, they started the Wednesday before Thanksgiving to get a jump on holiday shopping and that momentum carried on throughout the weekend.
Toys “R” Us Inc., reported a not so stellar third quarter. Net sales were $2.018 million, a decrease of $89 million compared to 2016. Here is what the CEO Davide Brandon had to say about the third quarter and what the company plans as it moves ahead.
The National Retail Federation reports online retail will grow 8% to 12% in 2017 – up to three times higher than the growth rate of the broader retail industry as a whole. Here is what you need to do in order to protect your data.
Continuing in perpetual motion mode, Amazon has expanded the number of cities and towns offering free same-day and next-day delivery for Prime members from 5,000 to 8,000, while also leveraging its Best Buy acquisition and new bookstores in an all-out holiday season assault.
In an effort to increase upsell to its most loyal customers, Birchbox has revamped its mobile app after looking at the metrics and finding some of its most engaged customers were using it. Learn about some of the app features that offer a more personalized experience for the subscription service’s mobile customers.
Ecommerce customers expect 24×7 service across email, chat, call, and social media. Online shopping today means your customers can be anywhere and reach out to you at any time with questions about a purchase, shipping or credit card issues. Here are a few tips that will help keep communication open between the customer and retailer.