From OMS to IPR

| Jeff Morris

As the direct marketing industry has evolved into multichannel selling, its system requirements have evolved as well, says systems guru Ernie Schell.

Letters/Opinion

| MCM staff

THANK YOU IS WELCOME Thank You for Mentioning the American Catalog Mailers Association contribution in the postal wars in your Editor’s Note (Help is

Uproar over the Country Store

| MCM staff

ABOUT SIX MONTHS AGO, our copy editor pointed out to me that the venerable Vermont Country Store catalog had started selling sexual aids like intimate

Surveying the software landscape

| Curt Barry

Multichannel merchants shopping for direct and retail systems have long complained that there were few choices in terms of vendors and their offerings.

Gifts Universe on the Decline

| Tim Parry

The Gifts and Collectibles Catalog Market Segment is losing names. The universe shrank about 11%, or about 2.3 million names, from the fourth quarter

Making the most of matchbacks

| Gina Valentino

How’s your keycode capture rate these days? When every order counts, you need to know where they’re coming from. Matchbacks can give you better visibility