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Social

MCM Outlook 2012-13: B-to-B Merchants are Behind in Social Media

July 10, 2012 | Tim Parry

According to a breakdown of MCM Outlook 2012-13 results, less than two-thirds (66%) of merchants who said they cater primarily to a b-to-b audience are marketing themselves via social media channels.

Zoo York Rolls Out New Video

July 9, 2012 | Erin Lynch

Zoo York uses Twitter to announce “The Chaz Ortiz Video,” an exclusive full-length video of street skating.

Paul Meet John, John Meet Paul

July 7, 2012 | Erin Lynch

Zappos reminds us on Twitter what a historical day this is. Imagine what music would look like if these two never met.

Tweet of the Day: Bologna, Moosejaw!

July 6, 2012 | MCM staff

Watch the video closely – it appears the Moosejaw team also used some olive loaf…

Two Steps to Leverage the Power of Twitter

June 16, 2012 | Susan Hanshaw

Most merchants on Twitter are using the channel like a public email platform. The majority of messages are sales pitches and very little engagement with followers, which completely misses the point

Merchants Adapting to their Customers’ Online Shopping Habits

June 5, 2012 | MCM staff

Merchants have responded to consumer shopping behaviors and adapted their ecommerce sites to maximize their online sales, according to the results of MCM Outlook 2012-13, a survey conducted by Multichannel Merchant.

4 Tips for Leveraging Facebook Sponsored Stories

May 28, 2012 | MCM staff

Perhaps you

How User-Generated Content Can Drive Facebook Acquisition

April 16, 2012 | Chris Baggott

One of the most critical concepts to understand is the social long tail. Many of you may be familiar with the idea of the long tail as articulated in the book by the same name written by Chris Anderson. Basically, it

Why Social Commerce Has Failed, and What Can Make It Work

April 14, 2012 | MCM staff

Social commerce entered the digital scene much like springtime weather; lion-like claims of grandeur were followed by meek, lamb-like success. But social commerce

How to Earn Trust in Facebook Commerce

April 10, 2012 | Ken Burke

Earning shoppers

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Webinars

Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

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Shipping Capacity Management: The Outlook for 2022 Peak Season

Blogs

Content-Based Marketing: A Post-Cookie Evolution

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