How to Use Paid Social Media to Increase Holiday Sales

| Ellen Jantsch

The holiday shopping season is upon us and many retailers hoping to reach shoppers online will put paid social media at the center of their marketing efforts this season. Here’s how you can create the right message at the right time and yield the right increase in sales.

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3 Steps to Protect Your Business’ Online Back Door

| Scott Walters

Though it’s easy to forget about the back door, it’s imperative that ecommerce retailers protect the administrative sections of their web content platforms. Fortunately, there are three steps retailers can take now – in advance of Black Friday – to protect their administrative pages.

Taking your Contact Center Across Borders

| Frank Ortiz

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.

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4 Key Trends in Global Ecommerce Growth

| Daniela Forte

Retailers are recognizing the growth opportunity with going global with their business. In a report, Deloitte Digital releases four key trends with growing global, see what they are here.