FedEx, UPS, FedEx Ground, FedEx Express, ecommerce fulfillment

FedEx Rate Increases Announced for 2017

| MCM Staff

FedEx rate increases for 2017 have been announced by the carrier, including an average increase of 4.9% for ground and home delivery, and 3.9% for U.S. domestic, U.S. export and U.S. import services. See what other changes the carrier is making.

Google, Google Express, Amazon, Amazon.com, same-day delivery, holiday 2014, holiday peak 2014, ecommerce, holiday season 2014, holiday peak, ecommerce fulfillment

Google Express Expands Its Midwest Presence

| Mike O'Brien

Google has expanded its two-day Google Express delivery service to 40 million new customers in the Midwest, now offering it in 17 states in its push against the dominance of Amazon Prime. See where it has grown and what retailers are using it.

Shifting the Holiday Delivery Experience Into High Gear

| Brian Kelly

It’s time to fine-tune your 2016 holiday operations and improve the customer experience across the board. There are some problems that will just have to wait until after the holiday season to address, but you can address poor delivery experiences and produce dramatically improved results and customer satisfaction in that area in the next few weeks.

U.S. Postal Service, USPS, UPS, Parcel Select, shipping and delivery

USPS Continues to See Gains in Postal Volume, Revenue

| Mike O'Brien

The U.S. Post Office continued the trend of strong growth in its parcel business while showing losses in mail delivery in its third quarter results. But help may be on the way in the form of a postal reform bill that would lessen the burden of mandated pre-funding of retiree health benefits.

Canada Post Strike Would Hit SMB Ecommerce Shippers

| Mike O'Brien

Smaller merchants doing business in Canada are getting product out the door and setting up contingencies in anticipation of a possible Canada Post strike. See what options are available, and what impact the work stoppage could have.

Ecommerce Investments Pay Off for FedEx in Fiscal 2016

| Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.