The POS connection
When multichannel merchants add retail locations to their mix, one item topping their to-do lists is choosing a point-of-sale, or POS, system. This is
Order Management
Loose Ends
Remember the days when fulfilling an order was a simple matter of throwing stuff into a box and taping it shut? Today’s complex fulfillment processes
Software Giants Lead Retail Ranking
In any rating of the biggest and the best in retail, it is tempting to go for sales volume and ignore other, less obvious factors. One ranking that does
Stately Pleasure Domes
Not too long ago, if you had a kiosk, it was probably a dusty old cardboard box lurking in a dark corner of your store (a far cry from what the word signified
Up Front
I have managed many catalog fulfillment centers and toured many other facilities in my 25 years of experience. If you want to evaluate an operation quickly,
Nothing but a Hound Dog
Good sales cover a world of evils. How many times have I repeated this truism while returning to my rental car after having visited one of many hot dot-coms