Amazon Raises Minimum Wage to $15 Following Criticism

| Mike O'Brien

Less than a week after a PR backlash over reporting on warehouse worker raises ahead of peak season in the range of 35 cents to 50 cents, Amazon put out the fire by announcing an across-the-board $15 per hour minimum wage for its fulfillment center associates, starting Nov. 1.

9 Considerations to Get Ready for a WMS Implementation

| Brian Barry

As we consult with ecommerce and multichannel businesses on implementing a new WMS, we see several reasons why they often take longer, exceed budget and cause management headaches. These 9 considerations need to be part of your WMS project planning and a readiness assessment prior to system go live.

When Does an Urban Fulfillment Center Model Make Sense?

| Brendan Heegan

While Amazon can spend $21.7 billion on shipping to meet growing customer expectations, everyone else can’t and ecommerce entrepreneurs need to develop a well-thought-out strategy to address evolving demands. You need to consider these four factors before investing in the urban fulfillment center trend.

Thinking Holiday Peak Season? Don’t Forget Reverse Logistics

| Don White

If you’re looking to revamp your warehouse processes to drive faster fulfillment, don’t forget that an efficient returns process is just as important in driving a better customer experience. Let’s take a look at how you can master reverse logistics and make the process count toward your bottom line this peak season and beyond.

Determining KPIs for Your Ecommerce Fulfillment Operations

| Harry Drajpuch

As fulfillment operations become the true competitive battleground, few ecommerce companies have a robust program for measuring fulfillment performance – particularly when the function is outsourced to a 3PL. These tips will help you identify and measure your KPIs for ecommerce fulfillment.

warehouse workers

How to Compare Internal Fulfillment Costs to a 3PL Approach

| Brian Barry

Using a 3PL can be cost effective and provide high customer service as an alternative to internal fulfillment for ecommerce and multichannel companies. The burning question is: How will it compare to my internal costs? These 6 considerations will help you arrive at fully loaded costs per order for each option.

customers free shipping

Fast or Free Shipping: Which Is Better For Your Business?

| Maria Haggerty

Many factors beyond features and price cause shoppers to hit “buy.” Shipping is a big part of that equation, but what kind of options are most likely to drive sales? Faster delivery and free shipping are huge incentives, but what makes the most sense for your business? Learn about the options and their impact.