13 Steps to Greater Ecommerce Fulfillment Efficiency

| Brian Barry

As Amazon gets stronger and competition rises, you need to continually find ways to reduce expenses and improve the customer experience. Drawn from hundreds of operations blogs we have written for Multichannel Merchant, here are 13 ways to make your fulfillment operations more efficient and improve performance.

Understanding the Sustainability Impact of Ecommerce Packaging

| Dan Healey

Companies use a host of tools and processes to keep damage rates at an acceptable level such as quality control checks and returns tracking reports. But preventing damage during shipments isn’t just a better business decision, it’s a sustainability imperative. The problem is, almost no one is looking at it as one.

Assessing Expansion of Your Ecommerce Fulfillment Network

| Brian Barry

Adding one or more facilities to your ecommerce fulfillment network can both reduce shipping costs and shrink your time-to-customer metric. But there are many aspects to this calculus: in-house assets vs. partnering, system requirements and labor/staffing, to name a few. Here are 11 factors to consider as you look to expand.

Promotion: The Missing BOPIS Link

| Nick Mclean

Ecommerce and in-store shopping converge when retailers offer buy online, pickup in-store or BOPIS. But surprisingly, they promote this convenient, increasingly popular checkout option less often than you think, especially in the U.S. To make your program a success and drive sales, here are some BOPIS promo tips.

Tips for Negotiating Your UPS and FedEx Carrier Contracts

| Mike Erickson

Because of all the changes with UPS and FedEx and the complexity in today’s carrier contracts, you need to do your due diligence in terms of shipping volumes, the value of your freight to the carriers and contract terms. These steps will help you better manage the negotiation and contract process to get the best terms possible.

11 Ways to Get More from WMS Vendor Demonstrations

| Brian Barry

Vendor demos are at the heart of selecting the right warehouse management system (WMS) for your business. Being well prepared in advance makes all the difference in selecting the right WMS. Attention to detail upfront will save time for your users and the vendors. These 11 steps will help ensure a smooth demo process.

FedEx Ground driver

Breaking Down the Latest FedEx Rate Increases

| Dave Sullivan

The FedEx/UPS near duopoly has allowed the two large carriers to control marketplace pricing for years, echoing each other’s rate hikes and impacting parcel shippers both small and large. Find out about the latest increases from FedEx, how they compare to UPS, and how they will impact shippers as of Sept. 3.