Many conferences offer a few operations sessions to attract a broader audience. However, the Ecommerce Operations Summit (April 3-5, Columbus, OH) is the only one focused exclusively on optimizing direct-to-customer and omnichannel operations and fulfillment. Here are 6 benefits to attending this year.
Wasting no time incorporating its latest acquisition, Target is rolling out same-day delivery via Shipt from 57 stores covering South Florida and Alabama starting Feb. 1, with plans to rapidly expand the service, making it available nationwide over the next year.
Continuing its push into cross-border ecommerce to take advantage of rapid growth in that area, FedEx is consolidating a few different business units under existing freight forwarding division FedEx Trade Networks (FTN) as of March 1. See what FTN is now comprised of, and how FedEx views the opportunity.
While 92% of consumers fail to complete ratings and reviews, 82% rely on them to make purchasing decisions. But there’s actually hope in the “silent majority” and it starts with bridging the gap between timely customer feedback and the brick-and-mortar shopping journey.
Amazon, Wayfair, Best Buy, Ulta Beauty and IKEA are among the major retailers announcing new distribution center or fulfillment center activity to meet consumer demand, in Multichannel Merchant’s periodic roundup of facilities news.
To compete and succeed today, think of supply chain planning as significantly more than replenishment. One critical area is collaborative demand planning with your supplier partners. Here are some steps you can take to create and sustain a collaborative process that is mutually beneficial.
It’s not uncommon for new fulfillment software systems to face a number of issues that can affect productivity and user readiness, among other things. To be proactive in dealing with go-live problems, build a post-implementation audit into your project management process and schedule.
While interest in omnichannel is high, execution needs significant improvement. Many retailers, even after years of implementation, still need the right software platform, process and education on how to be effective. And siloed data and legacy systems are no longer sufficient to meet the challenge.
In the kind of move that many industry observers have talked about, Walmart said it plans to close 63 Sam’s Club stores, while converting 12 of them into ecommerce fulfillment centers. The facilities will close over the next few weeks, the company said. Here is what Walmart has planned for these locations and what it could mean for its ecommerce business.
What goes out must often come back, and this year is expected to set another record for returned goods after the holiday season, according to Optoro, a firm that specializes in reverse logistics. The company estimates $90 billion worth of holiday gifts will be returned.