FedEx, UPS Say Holiday Shipments On Track
FedEx reported Tuesday it is on track in terms of holiday shipments, and UPS reported it has been able to keep up after a hiccup following a larger-than-expected volume surge after Cyber Week.
Operations & Fulfillment
Carriers Working Hard to Handle Crush of Peak Holiday Season Parcels
The U.S. Postal Service’s Parcel Select service bested UPS and FedEx in terms of on-time delivery for the week of Dec. 2-9, according to data from ShipMatrix, hitting the mark 99% of the time, while FedEx Ground was second at 97.1% and UPS trailed at 91.5%.
Report: Most Retailers Say Omnichannel is Critical, Yet Few Have Mastered It
A new report published by Multichannel Merchant and Brightpearl, a provider of retail management systems, found 87% of retailers agree omnichannel is a critical business function, yet only 8% believe they have mastered it, an enormous gap between importance and execution.
Target Buys Shipt, Expands Same-Day Delivery Capability
In the perpetual game of keep-up with Amazon and Walmart, Target announced plans to acquire delivery service provider Shipt for $550 million, expanding same-day delivery to half of its stores by early 2018 and all major markets by the next holiday season.
Most SMB Merchants Offer Free Shipping, But Few Offer Fast
While two-thirds of small-to-medium-sized ecommerce companies offer free shipping, only 3% of them are offering same-day or next-day shipping, as the economics don’t work for smaller online merchants, according to a new survey by Shippo.
Educated Warehouse Employees Become Stakeholders
In order to get warehouse employees to buy into your mission and business goals, management should create a dialog that recognizes them as stakeholders. Here are six areas to address in “continuing education” sessions that can open their eyes to the challenges you face, driving empowerment and creating incentives.
The Real Cost of a Poor-Performing Fulfillment Provider
A strong-performing fulfillment provider can be a valuable partner, while a subpar provider can seriously impact your operations, taking a real toll on your merchant business and your bottom line. Here are some marks of a poor provider to help you avoid the pitfalls, as well as what to look for in a strong provider.
Eagle Foods Improves Walmart Compliance with Freight Consolidation
Eagle Foods has increased its compliance score with Walmart’s new, stricter vendor shipping requirements through a freight consolidation program. See what the new program requires and how Eagle has been able to hit the tight windows.
Cyber Week Volume Causes Late Deliveries for Canada Post
As happened with UPS but on a smaller scale, Canada Post customers have experienced issues with late deliveries this week as the national carrier has been impacted by residual effect of Cyber Week volume.
McCombs Supply Sees Success with Shipping Technology
For appliance parts supplier McCombs Supply Co., finding new ways to ship smarter in the face of swelling ecommerce demand was critical to its success. Learn how the company decreases shipping costs and increased productivity with a shipping technology platform.