Hermes Debuts Smartful eEcommerce Solution
Smartful’s basic module includes warehousing, omnichannel fulfillment and returns management as well as standard integration with leading ecommerce and order management platforms.
Operations & Fulfillment
Cutting Your Cost to Ship to Latin America
Consumers in Latin America want to buy goods from U.S. brands. But Latin Americans who want to buy online usually will not. That’s because international shipping prices can price most consumers out of buying from U.S. merchants. In this video taken at NRF Big Show 2016, iguama.com CEO Diego Fernandez talks about how he can help U.S. merchants save on shipping and win Latin American customers.
How are companies integrating social media in the contact center?
As retailers strive to deliver on improved customer experience, one area they are concentrating on is integrating social media into their contact centers.
The Omnichannel OMS Empowers the Retail Operation of the Future
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
NRF Big Show 2016: The More Things Change…
The more things change, the more they stay the same. That seemed to be what was going on at NRF BIG Show 2016 on Monday.
EXCLUSIVE: Kibo CEO on MarketLive, Shopatron, and Unified Omnichannel Commerce
Kibo, the unified omnichannel commerce platform born of the merger of MarketLive, Shopatron, and Fiverun, had its coming out party Monday at the NRF Big Show 2106 in New York City.
USPS Rate Increases Not Expected to Materially Impact Volume, Share
While the USPS’ new parcel shipping price increases are the first in three years, the move is not expected to drive significant volume or market share away.
Pitney Bowes Acquires Transportation Management Firm Enroute
Pitney Bowes announced the acquisition of Enroute Systems Corporation, a cloud-based, software-as-a-service transportation management solution provider.
Amazon to Buy Out French Delivery Company
In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to acquire French package-delivery company Colis Privé.
Amazon Opening New Pickup Location at UPenn
Amazon has announced Amazon@Penn, a staffed package pickup point to be opened on the University of Pennsylvania campus, the first at an Ivy League school.